At Toy Junction, we make sure every product is carefully checked before delivery. If any item is received in a damaged or defective condition, we offer an easy return or refund as per the following rules.
Eligibility for Return
Returns are accepted only for damaged or defective products.
The issue must be reported within 48 hours of delivery.
An unboxing video (continuous from package opening) is mandatory for any damage claim.
The product must be unused and in its original packaging with all tags and invoice.
The issue must be reported within 48 hours of delivery.
An unboxing video (continuous from package opening) is mandatory for any damage claim.
The product must be unused and in its original packaging with all tags and invoice.
Return Process
Contact us within 48 hours at 9204842841 or email to toyonrent.india@gmail.com
Share the unboxing video and photos of the damaged product.
Once verified, we will arrange a pickup or ask you to return the item to our store.
Share the unboxing video and photos of the damaged product.
Once verified, we will arrange a pickup or ask you to return the item to our store.
Refund Process
Refunds will be issued within 7–10 business days after receiving and inspecting the product.
For cash-on-delivery orders, refunds will be made through UPI or bank transfer.
Refunds are not applicable if the unboxing video is missing or if no damage is visible in it.
For cash-on-delivery orders, refunds will be made through UPI or bank transfer.
Refunds are not applicable if the unboxing video is missing or if no damage is visible in it.
Non-Returnable Items
Products damaged after delivery or due to misuse.
Items without original packaging or proof of purchase.
Sale or discounted items unless defective on arrival.
Items without original packaging or proof of purchase.
Sale or discounted items unless defective on arrival.
Contact Us
Toy Junction (Pushpprakash Enterprises)
1st Floor, Ambika Plaza, Club Road, Near Harisabha Chowk, Muzaffarpur, Bihar – 842001
📞 9204842841
✉ toyonrent.india@gmail.com